Playbooks & Templates

AI Consulting Toolkit

37 implementation playbooks and 16 governance artefact templates, with 252+ fill-in checklists across assessment, pilot, scale, and governance. Free, vendor-neutral, and structured to be completed rather than read.

An open consultant's case with a clipboard, compass, ruler and templates

Contents

Grouped by project phase, in the order you would use them

Scale

14 playbooks

Expand from pilot to production with governance and change management.

Governance artefacts

16 templates

Regulators do not ask whether you have a governance programme. They ask to see artefacts — a register, a classification, a test record, a log specification. These 16 templates turn each obligation into a document someone maintains, with the fields it has to carry and the provision that prescribes them. Free, and structured to be filled in rather than read.

Three of these, no governance platform produces

Reviewing every vendor in Gartner's AI Governance Platforms Magic Quadrant turned up three artefacts none of them was found to generate: Post-market monitoring plan and incident log, Conformity file and Statement of Applicability, Decommissioning record. The first is the central document of any management-system certification, the second is an explicit duty with a deadline attached, and the third closes a lifecycle every platform leaves open.

AI system register

What AI are we actually running? · required by 10 frameworks

Every other obligation is downstream of this one. An organisation that cannot list its AI systems cannot classify, assess, monitor or document them, and cannot answer the first question any regulator or auditor asks. It is also the artefact every commercial platform builds first, which tells you something.

Typically owned by
AI governance lead, with a named owner per entry
Cadence
Continuous intake; full reconciliation quarterly

The template — 10 fields

  • System name and internal identifier
  • Business owner and technical owner — the role, and the person holding it
  • What it does, in one sentence a non-specialist understands
  • Built in-house, bought, or embedded in a purchased product
  • Your role per regime: provider, deployer, importer, distributor
  • Component objects governed in their own right: models, prompts, datasets, agents
  • Third-party models and services it depends on
  • Lifecycle stage: proposed, in development, live, suspended, retired
  • Date entered, date last reviewed, date retired
  • Link to the classification, assessment and documentation for this entry

What to retain

The register and its change history, showing when each system was added and by whom. Retain retired entries: a system switched off last year can still be the subject of a complaint, and several regimes set multi-year record-retention periods that outlive the system.

What usually goes wrong

Counting only the models the data team built. Shadow AI, AI embedded in SaaS products, and AI features switched on by a vendor update are the entries most often missing, and increasingly the ones carrying obligations. Registering prompts, datasets and agents as objects in their own right — as the stronger platforms do — catches what a system-level list misses.

Where these fields come from

  • Presupposed across regimes; explicit in the NAIC AI model bulletin's AIS Program and in US interagency model risk guidance (SR 26-2), both of which expect a model inventory covering models in use, recently retired, and under development

Risk classification record

Which rules apply to this system, and why? · required by 14 frameworks

The tier decides the duties. Classification has to be a written, reasoned decision rather than an assumption, because the reasoning is what gets challenged — and because a wrong answer with recorded reasoning fares far better than an undocumented right one.

Typically owned by
Risk or compliance function, countersigned by the business owner
Cadence
At intake, and again on any substantial modification

The template — 8 fields

  • System identifier, linked to the register entry
  • Regimes considered, and why each does or does not apply
  • Tier assigned under each applicable regime
  • The specific criterion, annex entry or use-case category relied on
  • Reasoning, including why adjacent tiers were rejected
  • Whether anything makes you a provider rather than a deployer
  • Residual uncertainty, and where legal advice was taken
  • Classifier, reviewer, and date

What to retain

The dated classification with its reasoning, and the trail of any reclassification.

What usually goes wrong

Classifying once at launch and never again. A new purpose, a swapped foundation model or a new affected population can move a system between tiers, and nothing prompts you to notice. Putting your own name or trade mark on a third-party system, substantially modifying it, or changing its intended purpose to a high-risk one can each turn a deployer into a provider, with the full provider obligation set attached.

Where these fields come from

  • EU AI Act Article 6 and Annex III for high-risk classification; Article 25 for when a deployer becomes a provider

AI impact assessment

Who could this harm, and what have we done about it? · required by 9 frameworks

Turns a rights-based obligation into an examinable document: who is affected, how, how severely, and what changed as a result. The EU AI Act's fundamental rights impact assessment, a GDPR data protection impact assessment and an algorithmic impact assessment overlap heavily, and the Act now permits a FRIA to incorporate or cross-refer to the relevant parts of a DPIA rather than duplicating it.

Typically owned by
Deployer's business owner, facilitated by privacy or compliance
Cadence
Before first use; updated whenever an element is no longer current

The template — 8 fields

  • The deployer's processes in which the system will be used, in line with its intended purpose
  • The period over which, and frequency with which, the system will be used
  • Categories of natural persons and groups likely to be affected
  • Specific risks of harm to those categories, drawing on the provider's Article 13 information
  • How human oversight measures will be implemented, per the instructions for use
  • Measures if those risks materialise, including internal governance and complaint mechanisms
  • Where a DPIA exists: which parts are incorporated rather than repeated
  • Consultation undertaken, decision, decision-maker, and date

What to retain

The completed assessment, records of consultation, and the decision to proceed or not. Where the FRIA duty applies, the results are notified to the market surveillance authority. Where a mitigation was promised, keep evidence it was implemented.

What usually goes wrong

Assuming it applies to you, or assuming it does not. The FRIA duty is narrower than commonly believed — public bodies, private entities providing public services, and deployers of creditworthiness and life/health insurance pricing systems. Colorado's annual impact assessment, widely planned for, was eliminated when SB 24-205 was repealed and replaced by SB 26-189. Writing it after go-live is the other failure: an assessment that never changed anything invites the question of what it was for.

Where these fields come from

  • EU AI Act Article 27(1)(a)–(f) sets the six required elements; scope is public bodies, private entities providing public services, and Annex III 5(b) creditworthiness and 5(c) life and health insurance pricing
  • GDPR Article 35 for the DPIA; Regulation (EU) 2026/1744 permits cross-reference between the two

Technical documentation pack

Can we explain how this system was built and what it does? · required by 18 frameworks

The reference record handed to a regulator, an auditor or a downstream deployer. Assembled once and maintained, rather than reconstructed under deadline. The EU AI Act enumerates its contents in nine points, and the open model card schema covers much of the same ground in a form engineers will actually complete.

Typically owned by
Technical owner
Cadence
At release; updated with every version

The template — 14 fields

  • General description: intended purpose, provider, version and its relation to previous versions
  • How it interacts with hardware, software and other AI systems not part of it
  • The forms in which it is placed on the market — embedded, download, API — and the hardware it runs on
  • Development process: methods and steps, including any pre-trained third-party models and how they were used, integrated or modified
  • Design specifications: general logic, key design choices and their rationale, what it optimises for, expected output and output quality, trade-offs accepted
  • System architecture, and the computational resources used to develop, train, test and validate
  • Training methodologies and datasets: provenance, scope, main characteristics, labelling and cleaning
  • Human oversight measures, and the technical measures helping deployers interpret outputs
  • Validation and testing: procedures, data, metrics for accuracy and robustness, potentially discriminatory impacts, and dated signed test logs
  • Cybersecurity measures
  • Capabilities and limitations, including accuracy for specific groups, and foreseeable unintended outcomes
  • Pre-determined changes and how continuous compliance is maintained
  • Harmonised standards applied, or the solutions adopted where none were
  • The declaration of conformity, and the post-market monitoring plan

What to retain

The versioned pack, tied to the release it describes, plus the separate instructions for use given to deployers. Documentation that does not correspond to the version actually running is worse than none.

What usually goes wrong

Treating it as a launch deliverable. The pack must track the deployed version, which means the release process updates it or blocks. Note also that instructions for use are a distinct artefact under Article 13(3) — provider identity, intended purpose, the accuracy and robustness metrics validated against, foreseeable-misuse risks, oversight measures, expected lifetime and maintenance, and how to interpret the logs.

Where these fields come from

  • EU AI Act Annex IV, nine points (sub-point lettering omitted deliberately: sources conflict on the letters, not the content)
  • EU AI Act Article 13(3) for instructions for use — not Annex IX, which covers registration for real-world testing
  • Model Cards for Model Reporting (Mitchell et al., arXiv:1810.03993): Model Details, Intended Use, Factors, Metrics, Evaluation Data, Training Data, Quantitative Analyses, Ethical Considerations, Caveats and Recommendations

Fairness test record

Does this system treat groups differently, and is that justified? · required by 22 frameworks

Records the test, not the intention. Bias duties are met by measurement against defined groups and thresholds, repeated over time, with action when a threshold is crossed. New York City's bias audit is the only regime in force anywhere that prescribes the actual calculation, so its structure is worth following even where it does not bind you.

Typically owned by
Technical owner, reviewed by compliance; an independent auditor where the law requires one
Cadence
Pre-deployment, then at least annually — the NYC audit must be no more than one year old at the time of use

The template — 9 fields

  • Groups tested: sex categories, race/ethnicity categories, and the intersectional combinations
  • Selection rate per category — those selected to advance, divided by applicants in that category
  • Scoring rate per category, where the system scores rather than selects — the rate of scores above the sample median
  • Impact ratio per category, against the most-selected or highest-scoring category
  • Number of individuals assessed in each category, and the number in an unknown category
  • Any category under 2% of the data excluded from the impact ratio, with the justification
  • Data used: historical use data, or test data with an explanation of why and how it was generated
  • Disparities found, the explanation for each, and the action taken or the reasoned decision to accept
  • Auditor independence, tester, date, and next scheduled test

What to retain

Dated results with the threshold stated in advance, and the record of what followed a failure. Where NYC Local Law 144 applies, a summary of results is published on the careers section of the website and kept there for at least six months after latest use, and candidates get at least ten business days' notice.

What usually goes wrong

Treating 0.80 as a pass mark. The four-fifths rule comes from the EEOC Uniform Guidelines; Local Law 144 requires you to calculate and publish the impact ratio, not to clear it. Building a pass/fail gate on that basis misreads the law in both directions. The other failure is choosing the threshold after seeing the results — set it in advance and record it, or the test proves nothing.

Where these fields come from

  • NYC Local Law 144, rules at 6 RCNY §§5-300 to 5-304: selection rate, scoring rate, impact ratio, intersectional categories, the 2% exclusion, published summary contents, and the ten-business-day candidate notice
  • EU AI Act Article 10(2) on examining and mitigating bias in datasets

Accuracy and robustness test record

Does it work as claimed, and how does it fail? · required by 15 frameworks

Substantiates the performance claims made in the documentation, and establishes behaviour under adversarial conditions and edge cases rather than on the happy path. The Act expects testing against metrics and thresholds defined in advance, which is what separates this from a demo.

Typically owned by
Technical owner
Cadence
Pre-deployment and per release; adversarial testing at least annually for generative and agentic systems

The template — 10 fields

  • Claimed performance, and the metric behind the claim
  • Metrics and probabilistic thresholds defined in advance, appropriate to the intended purpose
  • Test set, and how it differs from training data
  • Results against the claim, including the conditions where it does not hold
  • Performance for specific persons or groups the system is intended to be used on
  • Edge cases and out-of-distribution behaviour
  • Adversarial testing: prompt injection including indirect injection, jailbreak, model extraction, data poisoning
  • Testing under real-world conditions, where undertaken
  • Failure modes found, and whether each is mitigated or accepted as residual risk
  • Tester, date, version tested; test logs dated and signed

What to retain

Test reports tied to versions, and the record of issues found, triaged and resolved. Red-team findings retained even where no action followed, with the reasoning. Residual risk judged acceptable, per hazard and overall.

What usually goes wrong

Testing the model and not the system. Most real failures come from retrieval, tool use, prompt construction and integration, none of which a model benchmark exercises. Running the test after the threshold is known is the other way to make the record worthless.

Where these fields come from

  • EU AI Act Article 9(6)–(7) on testing against prior-defined metrics and probabilistic thresholds, and Article 60 on real-world testing
  • EU AI Act Article 15 on accuracy, robustness and cybersecurity

Human oversight plan

Who can stop this, and are they actually able to? · required by 12 frameworks

Makes oversight real rather than nominal. The Act does not ask whether a human is in the loop; it asks whether that person can understand the system's limitations, resist over-relying on it, interpret its output, decide not to use it, and bring it to a halt safely.

Typically owned by
Deployer's business owner
Cadence
Defined before deployment; tested annually

The template — 9 fields

  • Oversight role, who holds it, and the competence, training and authority they have
  • What that person sees, and whether it is enough to judge an output
  • How they are made aware of the system's capacities and limitations, and how anomalies are detected
  • Measures addressing automation bias — the tendency to over-rely on the output
  • Interpretation tools and methods available to them
  • Their ability to decide not to use the system, or to disregard, override or reverse its output
  • The stop mechanism, and how the system halts in a safe state
  • Expected decision volume and the time available per decision
  • Escalation route and out-of-hours cover

What to retain

The plan, training and competence records, and a log of interventions actually made. A system with oversight designed in but never exercised should prompt a question about whether it is real.

What usually goes wrong

Automation bias, which the Act names explicitly. A reviewer approving hundreds of recommendations an hour is not exercising oversight, and the throughput figures in this artefact are what reveal it. Certain remote biometric identification uses additionally require two competent people to verify before any action is taken.

Where these fields come from

  • EU AI Act Article 14(4)(a)–(e), including automation bias and the stop function; Article 14(5) on two-person verification for remote biometric identification
  • EU AI Act Article 26(2): the deployer assigns oversight to people with the necessary competence, training, authority and support

Disclosure and content-marking record

Do the people affected know they are dealing with AI? · required by 27 frameworks

Covers three duties that get conflated: telling people they are interacting with an AI system, labelling deepfakes and synthetic content visibly, and marking generated output so it is machine-detectable. These duties applied from 2 August 2026 and were not deferred.

Typically owned by
Product owner, with communications
Cadence
At launch; reviewed on any interface or model change

The template — 9 fields

  • Disclosure shown to people interacting with the system, its exact wording, and where it appears
  • Whether it is given at the latest at the time of first interaction or exposure, clearly and distinguishably
  • Whether the AI nature is instead obvious to a reasonably well-informed, observant person, and the basis for that view
  • Content types generated or manipulated, and the visible or audible label applied to each
  • Machine-readable marking method, and whether it survives normal editing
  • For deepfakes: the disclosure, and any limitation where the work is artistic, satirical or fictional
  • For text published to inform the public on matters of public interest: the disclosure, or the human review and named editorial responsibility relied on instead
  • Emotion recognition or biometric categorisation: how exposed people are informed
  • Accessibility and languages of the disclosure

What to retain

Screenshots or recordings of the disclosure as users actually see it, the technical specification of the marking, and verification that it is detectable.

What usually goes wrong

Assuming the provider's machine-readable marking discharges your duty. It does not: the Commission's own guidance is that a deployer's deepfake disclosure must be a visible or audible label understandable without a detection tool. Marking applied upstream may also not survive your pipeline, and the duty sits with whoever puts the content into the world.

Where these fields come from

  • EU AI Act Article 50: (1) interaction disclosure, (2) machine-readable marking of synthetic content, (3) emotion recognition and biometric categorisation, (4) deepfakes and public-interest text, (5) form and timing
  • California AB 2013 for generative training-data disclosure published on the developer's website

These templates are our own drafting, following the source provisions where a regime prescribes contents and established open schemas where one exists. They are not legal advice: whether an obligation binds your organisation, and any conformity assessment, needs qualified counsel. The obligations behind them are set out in the compliance library, where each regime links to its official source.

Start from the job in front of you

Enterprise compliance and regulatory alignment

Regulatory alignment is mostly evidence: a written policy, a classified inventory, assessed risks, named owners, monitoring, and an audit trail. These playbooks produce those artefacts rather than describing them.

Long-term scalability past the pilot

Most AI programmes stall between a working pilot and reliable production. Scaling is an operating-model problem before it is a technical one, so these cover both the platform and the organisation around it.

Ethical and lawful data usage

Ethical data handling turns on two questions: are we permitted to use this data this way, and does the result treat people fairly. These playbooks work through provenance and consent, then through measured fairness.

Risk management templates

Risk work needs written criteria applied consistently, not case-by-case judgement. These supply the register, the classification criteria, the autonomy tiers for agents, and the runbook for when something goes wrong.

Starting a first AI project

Start by establishing where you actually stand and which use case is worth funding, before committing to a build. Note that these playbooks assume a professional audience: if you are new to AI itself, the learning resources are the better first stop.

Small teams and limited capacity

A small team cannot run a four-phase programme, and should not try. Take the readiness assessment, prioritise ruthlessly to one use case, charter it properly so the go/no-go is decidable, and pick the sourcing path with the lowest ongoing burden.

Corporate digital transformation

Transformation fails when it funds models instead of workflow change. These start from where value is actually released: roughly a tenth on algorithms, a fifth on technology and data, and the rest on people and process.

What the templates cover

AI assessment templates
Readiness assessments, enterprise maturity scorecards, data-estate audits, use-case prioritisation matrices, and capability gap analyses to establish where your organisation actually stands before committing budget.
AI pilot templates
Pilot project charters, success-criteria definitions, vendor evaluation scorecards, build-vs-buy decision frameworks, and AI ethics checklists to run a first deployment that produces a defensible go/no-go decision.
Scaling & operations templates
MLOps maturity roadmaps, change management plans, ROI measurement frameworks, workforce adoption playbooks, and observability and incident-response runbooks for moving from pilot to production.
AI governance templates
AI governance frameworks, EU AI Act compliance checklists, model risk management policies, management-system implementation guides, and agentic-AI autonomy and oversight controls.
Browse all playbooks as cards, filtered by phase37 playbooks

Phase 1: Assess

7 playbooks

Evaluate your organisation's AI readiness and identify opportunities.

Phase 2: Pilot

8 playbooks

Run a contained proof-of-concept to validate and learn.

Phase 3: Scale

14 playbooks

Expand from pilot to production with governance and change management.

Phase 4: Govern

8 playbooks

Establish ongoing oversight, compliance, and continuous improvement.