ServiceNow

Public

Enterprise Workflow AI and Governance

Founded 2003Santa Clara, CA29,187 (2025) employees
Website

About ServiceNow

ServiceNow was named a Leader in the inaugural Gartner Magic Quadrant for AI Governance Platforms in June 2026, alongside IBM and Truyo. Its Now Assist products are scaling quickly: customers spending over $1M in annual contract value on Now Assist grew more than 130% year over year, and Q2 2026 subscription revenue reached $3.88B, up 24.5%.

Products & Services

Now AssistServiceNow AI PlatformAI Agent OrchestratorITSM/ITOM/CSM

Company Details

Focus Area

Enterprise Workflow AI and Governance

Stage

Public

Founded

2003

Headquarters

Santa Clara, CA

Employees

29,187 (2025)

Key People

  • Bill McDermott (CEO)

Competitive Landscape

IBMMicrosoftSalesforce

Tags

Enterprise AI
AI Agents
Automation
Platform
Compliance
Governance